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FAQ's/ Terms & Conditions

Cancellation/Re-scheduling:

48 hours notice is required for all cancellations or re-scheduling. Client can cancel, however, please be mindful that the deposit is non-refundable no exceptions 

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Late Policy: 

If you are more than 15 minutes late, depending on the scheduling for the day, you may need to re-schedule. We have to be considerate of other clients time as well. Please send a text to 832-422-5898, if you will be more than 15 minutes late, we will inform you if your appointment needs to be re-scheduled or not. Please note that if you are later than 15 minutes to your appointment, you will have to be re-scheduled, if you don't re-schedule, you will lose your deposit. 

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Deposit Fee: 

A non-refundable deposit fee is required to secure your appointment. This deposit will go toward your initial service. If you need to re-schedule, we will not charge a new deposit fee. 

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Payment Method: 

Ohi Lima Skin Care & Esthetics accepts major credit cards/debit, Zelle and cash. Please be mindful that if you are paying cash at your appointment that you will need exact change, we do not carry cash. There will be a deposit due through the website in order to book, and then you can proceed to pay through Zelle, cash or credit/debit at the appointment. 

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Preparing For Your Appointment:

Please make sure to use the restroom before your appointment. Wear clothing that is comfortable. Be prepared to discuss medical history and skin concerns. If you can, please have a list of skin care products that you do use, so we can discuss during the consultation. If you are getting ready for a big event, its best to schedule the appointment 6 weeks in advance with a follow up appointment closer to the date of the event, to prevent any skin reactions. If you don't have that much time to do two appointment, no worries, we can discuss the best plan of action. 

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Silent Appointment: 

Please don't hesitate to ask for a silent appointment for any reason, we are very understanding. This is a no judgement zone and we offer a safe space. Introverts are welcome. Bad day, we get it, you are welcome here. Bad season in your life, we are understandable we do not judge, you are welcome in this space. Mental health matters. 

 

Guests:

Unfortunately, and only because of the space, extra guests including children aren't allowed at the appointment.  However, we do have seating outside of the treatment room, but please be mindful of the noise level in respect to other businesses. 

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COVID-19 Measures and Illness:

Please don't come to the appointment if you have a cold, flu or COVID-19 symptoms or been around someone who had those symptoms. If you are feeling ill in any capacity, it is best to re-schedule for the safety of you, the company, and clients. 

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BEFORE BOOKING BROW SERVICE PLEASE READ!

Permanent cosmetics is NOT recommended for individuals with the following: 

Pregnant or Nursing

History of keloids or hypertrophic scarring (only applies to microblading)

Diabetic (Requires doctors clearance) 

Chemotherapy (Consult your doctor) 

Viral infections and/or diseases 

Epilepsy 

Pacemaker or major heart problems 

Organ transplant 

Skin irritation or Psoriasis near the treated area (rashes, sunburn, acne, etc.)

Botox in the past 2 months

Accutane in the past year

Heart conditions, uncontrollable high blood pressure, poor general health 

Any treatments, medications, or illness that compromises the immune system/healing would not make you a good candidate for micro pigmentation procedure. 

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PRIOR TO YOUR PERMANENT MAKE-UP APPOINTMENT:

72 hours before and after your permanent makeup appointment please avoid alcohol, aspirin/ibuprofen. 

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1 week before: Stop taking the following supplements- (Vitamin E, B6, Omega 3, Magnesium, Gingko Biloba, St. Johns Worth) as these contribute to thinning the blood and may effect anesthetic efficacy. You may resume taking your vitamins 72 hours after. 

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The day of your appointment:Avoid caffeine, coffee and exercise. Wash your hair in the morning if needed, as you will need to avoid getting your brows wet for several days. Baths are recommended. 

 

Use BASIC soap (for your skin type) and no moisturizers for several days prior to your procedure. Allow 2 hours for your makeup procedure. Consult your doctor and the permanent makeup technician before taking any medications prior to coming to your appointment. Eat well before the procedure.

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DO NOT tweeze, wax or have electrolysis or get sunburned for one week prior to treatment.

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DO NOT take codeine prior to treatment.

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WHICH BROW IS FOR YOU? 

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Microblading (Just hair strokes) - Very natural; More touch-ups; More scarring; Not for all skin types; Not good for coverups

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Combination (Hair strokes and Shading)- A hybrid of hair strokes and shading; Great for added density and extra fluff.

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Ombre Shading (Shading that is lighter at the front and darker towards the tail) - "Makeup look"; Less touch-ups; Less scaring; Good for all skin types; Good for cover-ups.

 

WHAT TO EXPECT AFTER THE PERMANENT MAKEUP PROCEDURE?

 

The day after the procedure the permanent makeup will look dark. THIS IS TEMPORARY. You are seeing pigment in both layers of the skin (epidermis and dermis).  The top layer of your skin sheds and renews itself every few days and with this natural process the pigment in the top layer will peel off. This initial DARK look will not last. Only the color in the dermis (second layer of skin) will be long lasting. If you are happy with your new permanent cosmetic color and darkness when you leave your first session, then you will be unhappy within one to three weeks. For this reason it is important for you to be patient and let your skin heal.

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The Process: Permanent makeup is a process of carefully implanting microscopic colorants into the dermis. In cases of camouflaging scars and corrective makeup the goal can only be achieved through repeated applications and refinements to the previous applications after healing. The goal of the first application is to “saturate” the desired area to be pigmented. Your second visit is to shape, smooth irregularities and enhance the color of your permanent makeup.

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Most people usually want MORE makeup rather than LESS

This is common because it is better to apply LESS makeup during the first session than TOO MUCH. A rule of thumb is: Eyebrows lose 10% of their original color. On your second visit, color is layered into the “base” color applied in the first session. Irregularities, color and “holes” are corrected and filled.

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Healing: For the first 2-3 days following eyebrows ,you will have swelling, redness and tenderness in the area of your newly applied makeup. It is important to pamper your new makeup and keep a protective veil of Vaseline over the affected area. This prevents scab formation and drying, which can “lift out” the newly implanted color. Always wear sunscreen when outside.

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Touch-Up Visit: This is exactly what the name implies. Your permanent makeup will more likely than not need to be touched up within the first year following your initial two visits. The goal of this visit is to fill in any areas that need enhancement. Often this is areas of eyebrow makeup that have healed with a loss of pigment. Every person is unique and we cannot predict how your makeup will appear. Rest assured that I will do my very best to make you happy with your investment in permanent makeup. Your cooperation is vital.

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AFTER-CARE:

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  1. The eyebrows can be iced with cool packs to reduce inflammation; a barrier should be used such as Vaseline to avoid keeping the brows wet. The cool packs should not be applied for any more than twenty minutes at a time and a twenty minute break in between.

  2. Cold packs to the procedure area can be used for the first 24 hours.

  3. You should massage brows every four hours with cotton balls and water for the first 24 hours to remove any blood and to avoid scabbing.

  4. Don’t let water hit eyebrows in the shower, gently wash with regular gentle facial cleanser and water with your hands and pat dry. (No Washcloths)

  5. A thin coat of Vaseline should be kept on the brows 24 hours a day for 7-14 days.

  6. DO NOT pick scabs or color will be lost.

  7. DO NOT go into sun or swimming pool for two weeks. When you do go into the sun use an SPF 45 to protect your face.

  8. Take Advil or Tylenol as necessary for discomfort.

Touch ups can be done in 6-8 weeks.

Treated area should be surface healed within 5 —7 days however some individuals may take longer. It is NORMAL to lose approximately one third (1/3) of the color during the eyebrow healing process. When you leave today, the color may be a shade too dark, and in 3 to 5 days it will look too light. In a week to 10 days following your treatment the color will begin to show more. 

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Previous Work Performed:

If you have had previous work done by another artist no matter how long ago, PLEASE TEXT A CLEAR PICTURE of your full brows. Left brow, right brow, and a front picture of both brows to 832-422-4898 to get a confirmation to book. All previous work may not be able to work over. If you book an appointment prior to getting a confirmation you WILL NOT BE REFUNDED your booking fee. 

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